Step 1 - placing your order

You make the online purchase by adding products to your basket. During the checkout process you will be guided through each step.

You will receive an e-mail with all the details of your online purchase.

If you have chosen to pay with visa, mastercard or paypal, you will be asked to complete the payment during the online purchase.

Step 2 - checking our supply

We check our supply to see if the product you ordered is available.

If yes, the product will be placed aside for you.

if not, your order and payment will be cancelled.

You receive another e-mail from us concerning the new status of your order (confirmed or cancelled)

If you have chosen to pay with bank transfer, you will be asked here to complete the payment.

Step 3 - payment and shipment of your order

The payment and shipping information are checked.

If everything is ok, your order is shipped to your address.

You receive another e-mail to confirm that your order is shipped.

Step 4 - arrival of your order

With track-and-trace, we can follow the location of your order at all times

Your order is delivered at your address

If you have chosen to pay with cash on delivery, you will be asked to complete the payment with the postal services.